At www.gymsharkc.com, we embrace the art of gentle living through our thoughtfully curated collection of aromatic essentials and comfort-focused lifestyle products. Our shipping process mirrors this philosophy—each package is prepared with meticulous attention to detail, ensuring your items arrive infused with the same tranquility and elegance that define our brand. We balance efficiency with care, providing transparent timelines so you can anticipate your delivery with peace of mind.
Every order is handled with the utmost care, from selecting your delicate fragrances to wrapping each item in protective, eco-conscious materials. Orders are typically processed within 3–5 business days after payment confirmation, allowing us to conduct quality checks and ensure that every product meets our high standards of freshness and presentation. During peak seasons, such as holiday launches or special promotions, processing may extend to 5–7 business days to preserve the integrity of our aromatic blends and textile items. We keep you informed throughout this journey with email updates at key stages—order confirmation, processing commencement, and dispatch—so you’re never left wondering about the status of your serene essentials.
Once your order departs from our serene fulfillment space, it begins its journey to your doorstep. We partner with trusted carriers who understand the delicate nature of our products, such as scented candles, plush textiles, and wellness accessories. Domestic shipments within the United States generally take 7–15 business days via standard delivery, while international orders to Canada, the UK, EU nations, Australia, Japan, and select Middle Eastern regions require approximately 14–21 business days. These extended timeframes account for gentle handling, customs inspections, and our commitment to ensuring that fragile items like glass diffusers or ceramic pieces arrive intact and ready to enhance your daily rituals.
We currently ship to a range of destinations that align with our brand’s global community of mindful living enthusiasts. The full list of available countries is displayed during checkout, based on our ongoing logistics partnerships and seasonal shipping capabilities. Please note that delivery times are estimates and may be influenced by factors such as local postal services, weather conditions, or customs procedures—especially for international orders containing liquid fragrances or botanical ingredients.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required.
Domestic Orders: 7–15 business days
International Orders: 14–21 business days
Shipping Fee: US$0 (no hidden costs).
Shipping Method: All orders are shipped via our standard shipping service.
Processing Time: Orders are processed within 3–5 business days.
Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination.
Coverage: Free shipping applies to all regions we currently ship to.
Every order qualifies—enjoy shopping with absolutely no shipping charges.
A shipping confirmation email with tracking details will be sent once your order is dispatched.
We are committed to offering transparent, hassle-free shipping—every order ships free, always.
To simplify your cross-border experience, we prepay VAT and GST for orders over $300 shipped to the EU, UK, and Australia. For other international destinations, customers are responsible for any applicable duties, taxes, or customs fees. Please be aware that unclaimed parcels may be subject to a $5 restocking fee and a $10 return shipping charge. We encourage you to consult your local customs office before placing orders for high-value items, particularly those containing aromatic oils or delicate home decor, to ensure a smooth and serene delivery process.
To safeguard your precious deliveries—especially those containing fragile glassware or liquid scents—we require an adult signature upon receipt. Carriers will make up to three delivery attempts before returning items to our facility. Should reshipment be necessary, fees of $15 for domestic and $40 for international orders will apply. For the protection of your order’s integrity, we are unable to deliver to parcel lockers or freight forwarding addresses, as these may compromise the quality of temperature-sensitive products like essential oils or soy wax candles.
Once your order is on its way, we email a real-time tracking link so you can follow its journey. For items requiring special care—such as those sensitive to humidity or temperature—we include monitoring to preserve their quality. Our dedicated support team at [email protected] is here to provide personalized assistance, whether you need updates on your shipment, help with customs documentation, or guidance on caring for your products upon arrival. We believe in creating a calm, supportive experience from checkout to unboxing.
Certain handmade or custom-blended items, such as personalized fragrance sets or embroidered textiles, may require 21–28 business days for careful production before shipping begins. Please note that our operations pause during annual holiday closures from December 24 to January 2, during which no orders are processed or shipped. In cases of extreme weather or unforeseen events, we proactively store orders at secure, climate-controlled partner hubs until conditions allow for safe transit—ensuring your delicate, scent-infused products remain pristine and ready to bring comfort to your space.
