Welcome to www.gymsharkc.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our gentle, refined, and comforting lifestyle platform, dedicated to enhancing daily rituals through thoughtfully curated home fragrances and living essentials. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by individuals seeking to infuse their daily routines with delicate scents and serene aesthetics. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product information (which would disrupt our carefully crafted ambiance), (2) engage in commercial resale of items purchased from our collection (as we maintain quality through direct relationships with artisans), or (3) interfere with site operations through any means (including but not limited to manipulating product availability or disrupting the tranquil browsing experience). Violations may result in immediate account termination and legal action to preserve our brand's gentle integrity.
All visual and textual content displayed on the Site—including but not limited to product imagery, scent descriptions, logo designs, and lifestyle inspiration—constitutes the exclusive intellectual property of www.gymsharkc.com or its authorized partners. This encompasses our signature soft color palettes, proprietary fragrance blending techniques, and packaging designs protected under international copyright, trademark, and design laws. Any unauthorized reproduction, modification, distribution, or commercial use of this content—whether for personal, educational, or competitive purposes—is strictly prohibited without our express written consent.
While we strive for complete accuracy in product representations—including scent profiles (noting that individual perceptions may vary), material compositions, and aesthetic details—occasional discrepancies may occur in our handcrafted collections. We reserve the right to correct any discovered inaccuracies (such as fragrance note descriptions or pricing errors) without prior notice and may cancel affected orders at our discretion. In such cases, customers will receive gentle notification and full refunds processed within 5-7 business days.
To ensure fair access to our limited-batch creations, we may implement purchase limits on select items (particularly during seasonal scent launches or exclusive collaborations). We expressly discourage commercial-scale orders and reserve the right to cancel any transactions suggesting resale activity (including bulk purchases of identical items, shipping to freight forwarders, or irregular payment patterns). Our platform is intended for personal enjoyment and mindful living.
Each order is carefully prepared with attention to detail. Processing typically requires 3-5 business days (excluding weekends and holidays) to ensure every item meets our quality standards. During peak seasons, processing may extend to 5-7 business days. International shipments may take 10-21 business days for delivery, subject to customs procedures beyond our control. Customers will receive shipment tracking information via email once their order begins its journey.
We offer a 21-day return window from the delivery date for unused, unopened items in original packaging. Return shipping costs are the customer's responsibility unless the return is due to our error. Refunds will be processed within 14 business days of receiving the returned items at our facility. For safety and hygiene, certain personal care and fragrance items may not be returnable if seals are broken. Exchanges are subject to current stock availability.
The Site may include curated links to complementary lifestyle content, wellness resources, or artisan collaborations that align with our brand ethos. These third-party platforms operate independently from www.gymsharkc.com, and we disclaim responsibility for their content accuracy, privacy practices, or transactional reliability. We encourage users to review all third-party terms before engaging with external sites.
The Site and all its content are provided on an "as available" basis without warranties of any kind. We do not guarantee: (1) uninterrupted site access (especially during high-demand periods), (2) perpetual availability of specific products (as many are small-batch creations), or (3) complete absence of technical issues that may temporarily affect browsing or purchasing. Users assume all risks associated with online transactions.
To the fullest extent permitted by law, www.gymsharkc.com shall not be liable for: (1) carrier-related delivery delays (including weather, customs, or logistical issues), (2) product unavailability after order placement, (3) indirect damages from Site use (such as temporary service interruptions), or (4) third-party actions involving our products. This limitation applies regardless of whether we were aware of potential damages.
We may update these Terms periodically to reflect operational improvements, legal requirements, or enhanced customer care. Significant changes will be posted on the Site with at least 30 days' notice before taking effect. Continued use of the Site after such updates constitutes acceptance of the revised terms, supporting our commitment to transparent and mindful commerce.
For questions regarding these Terms or other inquiries, please contact our Customer Care team at [email protected]. We aim to respond to thoughtful inquiries within 48 hours, with slightly longer response times during seasonal releases or promotional events.
